It’s Nothing Personal: Improving Cross-Cultural Communication in the Workplace

In a multicultural work environment, how do you respond to the differing cultural norms and values of your customers and peers without taking those differences too personally and evaluating them negatively? The answer to that question is what you will explore in this fun and engaging intercultural communication skills workshop, which is appropriate for employees at all levels. By the end of this session, you will have gained practical skills and concrete tools for communicating effectively with co-workers, clients, and suppliers across diverse cultures. You will also learn how to recognize barriers to clear communication, and develop concrete strategies for overcoming those barriers.